We kindly request a minimum of 24 hours notice for any appointment cancellations or rescheduling. We understand that unforeseen circumstances may prevent such notice. To accommodate unforeseen circumstances, clients are granted one (1) grace appointment per year for last-minute scheduling changes, cancellations, or no-shows.
However, appointments canceled within 24 hours or for which clients are a no-show will incur a charge equal to 25% of the service amount. This charge will be collected during the next service.
We appreciate your understanding and cooperation, as our stylists time is valuable and they are compensated per service.